Cari AI automates customer assistance using an AI powered bot, which allows 24 hour service, resource optimization, money saving and increase client loyalty.
Use Cari's live agent module or integrate Cari to your live chat provider, providing full attention to your customers.
Cari AI is the integral solution that allows you to attend multiple channels with a single development, with a simple hiring scheme, without deadlines, paying for what you use.
Take advantage of the features that Cari AI offers and improve the relationship with your customers.
Cari AI integrates with social media channels, SMS, Email, Web and Mobile Apps.
Allow your customers to interact with the bot using natural language so they can ask in the way they usually do when they talk to an agent.
Design your service flows through our graphic editor, which allows you to easily and intuitively configure them using text, images, videos, datatables, links, etc..
Verify your clients before performing secure transactions using SMS, Mail or Voice Biometrics.
Manage conversations of any channel in a standard way, using the same capabilities of the bot and the knowledge base.
Get the detail of the operation of your service with Cari's reports and view the main indicators of your service and find out what is happeningwith with our dashboards.
Whenever your customer requires it or when the bot detects that it's not able to respond, a conversation transfer is made to the live agents, who will have an interface to manage their conversations in which the bot can assist them by suggesting the answers obtained from the knowledge database.
Have control over who is available to serve your customers, classify your staff according to their skills or the services they can serve. Use our control board to know what is happening and monitor conversations.
With each message the customer sends, the bot checks in its knowledge base and offers the agent suggestions for answers, accessible with just one click for the agent to send to the user.
If you already have a live chat service, Cari AI integrates with your system so you can continue to serve your customers when required.
If your company wants to automate internal or external attention processes using a Chatbot with artificial intelligence in a fast and safe way, Contact us!